Greenhous DAF Willenhall is looking for a Warranty and Service Administrator. This is an excellent opportunity to join a busy and fast-paced team.

Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.

Key Responsibilities

• Analysing, processing workshop job cards and invoicing.
• General administrative duties. 
• Communicate with customers and obtain final order numbers.
• Process and input DAF warranty and contract claims via DCE.
• Input costs on customers own portals.
• Dealing with incoming and outgoing telephone calls.

Knowledge/Skills/Experience/Special Requirements

• Strong administration experience - previous service admin experience desirable but not essential.
• Excellent customer service skills.
• Organised and good attention to detail.
• Ability to adapt quickly.
• Able to work under own initiative.
• Previous experience using invoicing systems.

Hours of Work:

• Monday to Friday 9.00 am to 5.00 pm, i.e. 37.5 hours per week. 30 minutes for lunch (unpaid).

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